Privacy Policy
Introduction
Hawaii Trading Ltd. (“we”, “us”, or “our”) is committed to protecting the privacy and security of our customers' personal information. As a professional supplier of industrial-grade packing materials, we handle your data with the highest level of confidentiality. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our packing materials.
Information We Collect
We collect information necessary to fulfill your orders and provide professional service, including:
-
Contact Information: Name, shipping address, billing address, email, and phone number.
-
Transaction Data: Details about the products you purchased and the date of transaction.
-
Technical Data: IP address, browser type, and usage data via cookies to improve our website experience.
How We Use Your Information
Your information is used to:
-
Process and deliver your orders.
-
Communicate order updates and provide customer support.
-
Send specialized quotes for bulk orders.
-
Comply with legal and tax obligations.
Data Sharing and Third Parties
We do not sell your personal information. However, we share data with trusted third-party service providers only to facilitate our business operations:
-
Payment Processors: Your payment details are securely processed via Moneris or Wix Payments. We do not store full credit card numbers on our internal servers.
-
Logistics & Delivery Partners: Your address and contact information are shared with our fulfillment and delivery teams strictly to ensure successful drop-off or coordinated pickup of your packing materials.
-
Administrative Services: Data may be shared with our internal administrative systems solely for order processing, tax compliance, and accounting purposes.
Data Security
We implement industry-standard security measures to protect your data. Online transactions are encrypted using Secure Socket Layer (SSL) technology.
Your Rights
You have the right to access the personal information we hold about you or request corrections. To do so, please contact us at info@hawaii-trading.ca.
Policy Updates
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.