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Privacy Policy

Introduction

Hawaii Trading (“we”, “us”, or “our”), a subsidiary of Compass Relocation Services, is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our packing materials.

Information We Collect

We collect information necessary to fulfill your orders and provide professional service, including:

  • Contact Information: Name, shipping address, billing address, email, and phone number.

  • Transaction Data: Details about the products you purchased and the date of transaction.

  • Technical Data: IP address, browser type, and usage data via cookies to improve our website experience.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate order updates and provide customer support.

  • Send specialized quotes for bulk orders.

  • Comply with legal and tax obligations.

Data Sharing and Third Parties

We do not sell your personal information. However, we share data with trusted partners to facilitate our operations:

  • Parent Company: Information may be shared with Compass Relocation Services for logistics, delivery coordination, and administrative purposes.

  • Payment Processors: Your payment details are securely processed via Moneris or Wix Payments. We do not store full credit card numbers on our internal servers.

  • Logistics Partners: Your address and contact info are shared with our delivery teams to ensure successful drop-off.

Data Security

We implement industry-standard security measures to protect your data. Online transactions are encrypted using Secure Socket Layer (SSL) technology.

Your Rights

You have the right to access the personal information we hold about you or request corrections. To do so, please contact us at info@hawaii-trading.ca.

Policy Updates

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

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